How My Car Now works

Had a not-at-fault bingle in Sydney? We make getting back on the road simple, stress-free, and straightforward. Discover our clear process designed to get you a replacement vehicle quickly and without unexpected costs.

Your first step: Contact My Car Now

When you've had a not-at-fault accident and need a replacement car, the very first thing to do is reach out to us straight away. A quick phone call or online enquiry gets the process moving immediately. We'll ask for a few simple details about the accident, confirm you weren't at fault, and explain how our replacement vehicle process works. The sooner you contact us, the sooner we can take the pressure off and get you back behind the wheel.

Step 1: Confirm the details

We gather basic information about your accident, confirm you were not at fault, and explain the replacement vehicle process so you know exactly what to expect.

Step 2: Eligibility & approvals

We assess your eligibility and, where required, liaise with the at-fault insurer to organise approvals. We handle the communication so you don't have to chase anyone.

Step 3: Vehicle matching & delivery

We arrange a like-for-like replacement vehicle that suits your needs, whether that's similar size, features, or capacity. We then organise delivery to your home or workplace at a convenient time.

No stress, no surprises, just solutions

We understand the biggest worries people have about getting a replacement car after an accident: cost and uncertainty. At My Car Now, we make those worries disappear by offering transparent service with no hidden fees and keeping you informed every step of the way.

Ongoing support until your car is back

Once you're on the road with your replacement vehicle, we stay in touch. If you have questions or need updates about your repair timeline, we're there to help until your own car is returned. Our dedicated team is committed to providing seamless support throughout the entire process.

Zero cost to you, maximum peace of mind

The biggest worry is often cost – hidden fees or being left out of pocket. At My Car Now, we remove that stress. There's no cost to you for the hire car, except for fuel and tolls. The hire car costs are recovered directly from the at-fault insurance company, ensuring absolute transparency and peace of mind for you. Everything is clear and straightforward from day one.